Everything You Need to Deliver Excellence
PharmaLink MD packs every tool your practice needs — from automated routing and compliance to integrated delivery and analytics — into one elegant platform.
Complete Feature Set
Nine core capability pillars built for the modern cross-border prescription workflow.
AI-Powered Route Optimization
Intelligent jurisdiction-aware routing engine evaluates every prescription in real time — selecting the optimal pharmacy, validating regulatory fit, and flagging edge cases before they become problems.
- 50+ pharmacy system integrations (Kroll, PharmaClik, Surescripts)
- Locality-aware dispatch with jurisdiction rules
- Automated fallback routing on rejection
Same-Day & Emergency Processing
Critical medications prioritized automatically. Emergency dispatch lanes ensure same-day processing for urgent Rx with real-time status pushed to prescribers and patients.
- Priority queue for emergency and controlled substances
- Prescriber and patient push notifications
- SLA-tracked delivery commitments
Cold Chain & Compliance
Temperature-sensitive medications tracked through the full delivery chain. Automated compliance verification at every handoff point with regulatory documentation generated on demand.
- Refrigerated medication flagging
- Chain-of-custody documentation
- 21 CFR Part 11 compliant records
Mobile Prescriber App
Full-featured iOS and Android apps let prescribers issue, review, and approve cross-border Rx from anywhere. Biometric auth, offline mode, and WCAG 2.2 AA accessibility baked in.
- iOS & Android native apps
- Face ID / Touch ID authentication
- Approver co-signature from mobile
Patient Communication Hub
Automated SMS, email, and voice IVR updates in 4 languages (EN/FR/ES/ZH) keep patients informed at every step — without your staff lifting a finger.
- SMS + email + push notifications
- Voice IVR in 4 languages
- Real-time delivery tracking link
Advanced Analytics Dashboard
Real-time metrics on Rx volume, routing performance, approval times, and revenue. Custom report builder lets you slice data any way your practice needs.
- Live Rx pipeline visibility
- Revenue and volume trend reports
- Custom export and CSV download
Pharmacy System Integration
Native integrations with Surescripts (US), Kroll, PharmaClik, and 47+ Canadian pharmacy management systems. EPIC post-MVP. No middleware, no custom connectors.
- Surescripts electronic Rx (US)
- Kroll / PharmaConnect (CA)
- 47+ additional pharmacy systems
Subscription & Billing Management
Transparent per-Rx billing with Stripe. Monthly statements, Approver credit tracking, and idempotent retry protection ensure you're never double-charged.
- Per-Rx billing with idempotent retries
- Approver credit statements
- Monthly invoices via email
Multi-Jurisdiction Regulatory Compliance
HIPAA, PIPEDA, Quebec Law 25, and 21 CFR Part 11 compliance built into the platform — not bolted on. Cryptographic audit logs, PHI isolation by region, and automated policy enforcement.
- HIPAA + PIPEDA + Quebec Law 25
- 21 CFR Part 11 audit records
- Cryptographic Approver co-signatures
Advanced Analytics & Intelligence
Turn your Rx data into actionable insights that grow your practice.
Live Pipeline View
See every active Rx in real time — from submission to patient delivery. Zero blind spots.
Compliance Audit Reports
Generate regulator-ready compliance reports in one click. Cryptographic audit trail included.
Revenue Intelligence
Understand revenue by route, jurisdiction, and Rx type. Spot growth opportunities instantly.
Operational KPIs
Track approval times, routing success rates, and exception rates. Continuously improve.
How PharmaLink MD Compares
Everything your current manual process doesn't have.
| Feature | Manual Process | PharmaLink MD |
|---|---|---|
| Cross-border Rx routing | Manual, error-prone | ✓ Automated |
| Approver co-signature | Fax / phone | ✓ Cryptographic |
| License verification | Periodic, manual | ✓ Real-time, ≤24h |
| Patient delivery tracking | None | ✓ Real-time + IVR |
| HIPAA + PIPEDA compliance | Partial / DIY | ✓ Built in |
| Pharmacy system integration | None | ✓ 50+ systems |
| Analytics dashboard | Spreadsheets | ✓ Real-time |
| Multilingual patient comms | English only | ✓ EN/FR/ES/ZH |
Ready to Transform Your Practice?
See all features live in a personalized 20-minute demo. No commitment required.